Please note that for my offers, the following General Terms and Conditions for Open Seminars shall apply, and I shall provide my services to you exclusively on the basis of these terms and conditions.

1.       Scope

2.       Registration and conclusion of contract

3.       Cancellation and naming of substitute participants

4.       Services

5.       Accommodation and exercises on PC/laptop/smartphone

6.       Cancellation of seminars

7.       Seminar Design

8.       Prices and payment terms

9.       Usage rights

10.  Liability

11.  Data Protection

12.  Jurisdiction, Applicable Law, Contract Language

1.       Scope

1.1.      For the business relationship between Dipl.-Ing. (BA) Holger Wöltje, Breite Str. 25-27, 53111 Bonn (hereinafter „Provider“) and the seminar participants (hereinafter „Participant“ or „You“) shall be exclusively governed by the following General Terms and Conditions (hereinafter „GTC“) as they were in effect at the time of the order.

1.2.      The seminars are exclusively for business participants who are not consumers. For the purposes of these terms and conditions, a consumer is any natural person who enters into a legal transaction for a purpose that cannot be attributed predominantly to either their commercial or their independent professional activity. Participants who attend the seminars through their employer are not consumers. In this case, they themselves are not the contractual partner of the provider, but rather their employer (e.g., employer books the seminar for their employees).

1.3.      Deviating terms and conditions of the participant shall not be recognised unless the provider expressly agrees to their validity in writing.

2.       Registration and conclusion of contract

2.1.      The conclusion of the contract and any amendments and/or additions thereto shall be in writing.

2.2.      You can register for the seminar using the registration form prepared for you.

2.3.      Please provide the full company address, the participant's name, and the phone number and email address, and return the form by post or fax to the provider, or complete the form on the website.

2.4.      Registrations will be processed in order of receipt. Upon receipt of your registration by the provider (by fax or post), you will receive an invoice for your seminar fee, and your place will be reserved for you until the payment deadline stated on the invoice. Should your preferred date already be fully booked, you will be informed immediately.
Bookings made via the website are only possible as long as places are still available (otherwise you will not be able to select the date). Payment for an online booking must be made immediately via PayPal or credit card, as your seminar place will only be guaranteed with payment.

2.5.      The registration constitutes a binding offer to participate in the seminar and is considered accepted upon payment. This applies in the case of payment of an invoice or payment via online payment systems, such as PayPal. Your payment grants you a binding entitlement to participate on the agreed date and you will receive a registration confirmation.

3.       Cancellation and naming of substitute participants

3.1.      You may withdraw from the contract in writing at any time without giving a reason. The following fees will apply:

3.2.      If you withdraw from the contract up to 6 weeks before the event date, only an administration fee of 70.00 Euros plus statutory VAT will be payable.

3.3.      In the event of cancellation of the contract from 6 weeks before the event date booked by you, the full event fee plus statutory value added tax will be due. This also applies in the event of the registered participant failing to appear and if a participant is not present for the entire duration of the seminar (e.g. because they arrive two hours late).

3.4.      However, you can name a replacement participant free of charge at any time instead of the registered participant. This is also possible at short notice and even during the event at no additional cost (for example, a colleague can simply travel instead of the registered participant, even if this is only announced on the day of the event. A participant can even attend the seminar until the lunch break, be represented by a colleague in the afternoon, register the colleague for the next date at the normal seminar price, and then swap places with the colleague during the lunch break, so that both have attended both parts of the seminar).

4.       Services

4.1.      The provider's services include organising and running the event (personally by Holger Wöltje) as per the seminar description, as well as conference drinks and comprehensive work materials.

4.2.      For full-day events (at least 10:00 AM – 5:30 PM), the services also include lunch for each participant and 2 coffee breaks with coffee, tea, and various snacks.

4.3.      In seminars that are part of a course with a final certification, participants receive a corresponding certificate after successfully completing it and fulfilling the completion requirements.

5.       Accommodation and exercises on PC/laptop/smartphone

5.1.      If you wish to practise using Outlook/a PC/laptop or iPhone/Blackberry/smartphone during the event, you must bring the desired device (PC/laptop or iPhone/Blackberry/smartphone) yourself. The failure of the technical prerequisites for which you are responsible does not absolve you of your contractual payment obligation.

5.2.      Please make any necessary hotel reservations yourself. You will be happy to be informed about accommodation options if you wish.

6.       Cancellation of events

6.1.      The provider reserves the right to cancel an event due to insufficient participant numbers (no later than 5 weeks before the scheduled event date) or for other important reasons not attributable to the provider (which may also occur at short notice, e.g. sudden illness of the provider, force majeure).

6.2.      Naturally, in this case, you will receive a full refund of all participation fees you have paid for the event. Unfortunately, any travel expenses incurred by you cannot be reimbursed.

7.       Seminar Design

7.1.      The provider is entitled to make necessary substantive, methodological, and organisational changes or deviations before or during the event, provided that these enhance or do not substantially alter the benefit of the advertised event for the participant.

7.2.      Liability and warranty for the correctness, up-to-dateness, completeness and quality of the content are excluded. The documents provided within the scope of the event are created to the best of our knowledge and belief.

8.       Prices and payment terms

8.1.      The prices for using the seminars are listed in the respective seminar description.

8.2.      Unless otherwise stated, all prices are exclusive of the applicable statutory value added tax.

8.3.      You can choose from the available payment methods within the scope and before the completion of the ordering process.

8.4.      Payment by invoice is possible, with payment to be made within 7 days of receipt of the invoice. For all other payment methods, payment must be made in advance without deduction.

8.5.      If third parties are contracted for payment processing, e.g. PayPal (https://www.paypal.com/de/) or SagePay (http://www.sagepay.de), their terms and conditions apply.

8.6.      Invoices for the seminars will be sent online to the email address provided. If you prefer, we can also send a paper invoice by post. .

8.7.      If the payment due date is determined by calendar, you are in default simply by missing the deadline.

9.       Usage rights

9.1.      The seminars are, unless otherwise stated, protected by copyright in accordance with the law. The seminars as a whole and their contents, such as seminar documents, presentations, texts, chat logs, video and audio recordings may not, unless otherwise stated, be downloaded, reproduced, made publicly accessible, distributed, made accessible to unauthorised third parties or modified, in whole or in part. This applies regardless of whether the actions are carried out for payment or free of charge.

9.2.      You undertake to respect copyright and to use the seminars individually for your own purposes within the scope of the contractual agreement.

9.3.      Audio or video recording of the events is not permitted.

10.  Liability

10.1.  For the provider's liability for damages, the following exclusions and limitations of liability shall apply, without prejudice to the other statutory eligibility requirements.

10.2.  The provider's liability is unlimited to the extent that the cause of the damage is based on intent or gross negligence.

10.3.  Furthermore, the provider is liable for the negligent breach of essential obligations, the breach of which endangers the achievement of the contract's purpose, or for the breach of obligations whose fulfillment makes the proper execution of the contract possible in the first place and on the observance of which the participant regularly relies. In this case, however, the provider is only liable for foreseeable, contractually typical damage. The provider is not liable for the negligent breach of obligations other than those mentioned in the preceding sentences.

10.4.  The aforementioned limitations of liability do not apply in cases of injury to life, body and health, for a defect after assumption of a guarantee for the quality of the goods or service, and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

10.5.  Where the liability of the provider is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

11.  Data Protection

11.1.  The provider processes your personal data for specific purposes and in accordance with legal provisions. Your data will be used for the fulfilment and payment processing of the seminar. Furthermore, this data will be treated confidentially and will not be disclosed to third parties who are not involved in the provision of the seminars and the payment process.

11.2.  You have the right to receive information, free of charge, upon request, about the personal data stored by the provider concerning you. Additionally, you have the right to rectification of incorrect data, blocking, and erasure of your personal data, provided that no statutory retention obligation precludes this.

11.3.  Further information on the type, scope, place, and purpose of the collection, processing, and use of the required personal data by the provider can be found in its Privacy policy.

12.  Jurisdiction, Applicable Law, Contract Language

12.1.  The place of jurisdiction and performance shall be the registered office of the provider if the participant is a merchant, a legal entity under public law, or a special fund under public law, or if the participant has no general place of jurisdiction in Germany or has moved their registered office or usual place of residence out of the scope of the Code of Civil Procedure after concluding the contract, or if their registered office or usual place of residence is unknown at the time the action is brought.

12.2.  The law of the Federal Republic of Germany shall apply. This shall not apply if mandatory consumer protection provisions preclude such an application.

12.3.  The contract language is German.